We were totally talked into signing up, but when the sales person left and didn't leave us a list of what we actually purchased we were worried. When we asked for the list and did the math the price of the meat came to about $34 a kilo (lots of hidden costs on the last page) So we decided to cancel our order. Very smooth sales person and cheeky sales tactics. BEWARE
So... I just had asomeone stop by my house to sign me up for a meat order. The price seemed pretty steep but I chalked that up to being the cost of having clean, individually wrapped, humanely treated meat. he explained the price to me which while expensive was completely manageable and asked me to sign the payment details and sales receipt. Being the tired and stressed out person I am, I neglected to see that he had in fact folded the payment sheet about half way down the page effectively hiding the top part that stated this was a "Retail Credit Application and Agreement". When he asked me for identification he stated that it was to verify that I was the person listed on the cheque that I gave him that would pay the initial deposit of $95. His trainee started talking to my wife and I which got the attention off of Rob while he took down all of the info from my drivers license. I signed the paper like a dumbass and they left immediately. So here I am sitting here trying to absorb what just happened. I have no proof that the trainee deliberately shifted focus, he could have just wanted to talk. He was completely quiet up until that point though and Rob had been talking for the better part of an hour by then. I can't speak to the quality of the meat. I have heard it is decent thought.
in response to: So ... I just had asomeone stop ...
Date: Wed, 19 Jun 2013 10:20:52 -0400
Subject: RE: Cancellation of order
Thank you for such a quick resolution to my issue.
I would like to say that Rob was an excellent salesman. While I feel uneasy about how last night played out I in no way harbor any resentment or Ill feelings towards Rob. My hopes are that this was just an unfortunate misunderstanding that we can all learn from.
I wanted to cancel my order and it turned into a complete nightmare. I found the initial salesperson to leave out important information. I felt pressured to buying their product. I haven't received their product and it leaves a bad taste in my mouth. I will forever regret inviting them into my home. Beyond disappointed with their service and sales tactics.
I would be very careful of a company roaming around the Ottawa and Toronto area, they are called NutraFarms. They will try to provide you a sample and even heard they take back the sample if you don't sign up for a $3000 contract. NutraFarms seem to have been setup to deceive people. I would categorize them as crooks. If true they are some of the best crooks out there because lots of people still don't realize they are getting scammed and keep on buying from them.
The company has not being honest when I started asking questions such as where are the farms, where are the certification to back all the free range, no antibiotic claims. Nutrafarms Regional Manager provided excuses saying the farmers are shy and want to remain anonymous. Also their web site is "under construction" I was told after an email to someone in the "contact us". So any affiliations or certifications are not present on the web site. That actually makes sens because they don't have any. When you buy from NutraFarms, there is no way that you can verify what you are feeding your family. Also when looking at various trace on the internet it seems Nutrafarms started operating only in May 2008, before that, they must have operated under the name Canadian Select Farm because they both share the same postal address.
Maybe Nutrafarms is truly what they claim but it is not possible to verify because the company is not being transparent at all and also uses many deceiving tactics. Maybe the "blast freeze" makes the meat better as oppose to free range, etc.
Did you notice those that ordered, that you actually don't know the quantities you ordered until you receive it? This is quite a weird way of buy goods and from what I could see you will get about 160lbs of meat for the cost of $2895, that is probably 3 times the price you get from the real "free range" farmers out there that has all certificate and you can visit the farms.
Nutrafarms uses another deceiving tactics, they will provide you with a certificate with a big "Free Range" stamp. Unfortunately that stamp is an illusion because the small print shows "Free Range Canada Inc". That company is a whole seller no certification at all see www.freerangecanada.ca.
Anyways you have 10 days cooling off period to cancel in writing via registered letter. Beside the cost of registered letter, NutraFarm can't impose any other costs since they didn't provide you yet with any products except the free sample. see http://www.sse.gov.on.ca/mcs/en/Pages/Cancel_a_Contract.aspx